This site is for development and testing. Do NOT use the School Store drop down menu navigation. Instead in the catalog section, click on the appropriate catalog. It is not the Jostens PRODUCTION site; orders placed here will not be fulfilled. Please go to www.jostens.com.
  1. Home
  2. Help
  3. Orders
  4. Returns
  5. College & Alumni Jewelry Returns & Changes

College & Alumni Jewelry Returns & Changes

Changes & Cancellations

You may change your order within 5 business days from the date of order placement, without a change fee. Thereafter, changes will incur a $25 change fee.

Cancellations to your order

You may cancel your order within 5 business days from the date of order placement, without charge. Thereafter, cancellations will be subject to a $100 change fee.

If you need to make a change to your order or cancel your order, please contact Customer Service at 1.800.854.7464, (US) 1.800.563.7603, (Canada) to speak with a customer service representative about your order.

Our regular business hours are 8:00 am - 5:00 pm CST, Monday through Friday.

Additional Questions?

If you have any questions, please contact us.